We’ve heard of some people who enjoy negotiating, but for the most part Tier 1 Event Management, Inc. associates suggest it’s a challenge for many professionals. The difficulty lies in balancing the need to push your agenda with the necessity of remaining relatable (even likeable). Not an easy tone to strike.
Fortunately, there are experts who are willing to share their secrets. One is former FBI crisis negotiator Chris Voss, who is now the founder and CEO of the Black Swan Group – a company that uses Voss’ extensive knowledge of negotiation techniques in crisis situations and applies this to business communication challenges.
At the heart of his success in both the FBI and business is one simple idea: empathy is the key ingredient to being a great negotiator. Specifically, you want the person with whom you are negotiating to recognize and relate to your point of view. While doing this, you also want to give the person with whom you’re bargaining the feeling that he or she is in control.
What makes Voss’ advice so amazing to the Tier 1 Event Management, Inc. team is that he’s boiled it all down to one phrase: “How am I supposed to do that?” This simple sentence forces the person on the other side of the table to immediately consider your position from your angle, whether he or she is interested in doing so or not.
Whether you’re an experienced negotiator or a complete novice, Tier 1 Event Management, Inc. recommends this advice from expert Chris Voss. Let us know how it works out!